Wednesday, May 22, 2019
Unemployment and Zara
Value Creation in the Global Apparel Industry Case Analysis 3 By Deborah Bennett Julie Bryan Wynette Gayle Vivian Pankey Neisha Vitello Executive Summary Zara is the flagship mode retail company under the parent corporation Inditex. First opened in Spain, Zara currently has a intercommunicate of 1,292 stores spread across 72 countries. The infrastructure Zara has built is a marrow competency. Their innovations to bring new invent designs to market faster than competitors differentiates Zara from their rivals.Managers believe the allure of Zara is the novelty of its offerings, the creation of a sense of exclusiveness, an attractive in-store ambience, and positive member of mouth (Daniels, Radenbaugh, Sullivan, 2011). The strategic innovations in design, production, logistics, distribution, and retailing activities get to made Zara a global draw that is today moving into the United States. This paper bequeath examine five of the external influences that will shape the respons e and ultimately the success Zara will have adapting to the physical, social and competitive factors in the United States clothe retail industry.The external influences examined will be competitive dynamics, economic conditions, technology standards and trends, cultural orientation, and customer expectations. Zara continues working out in the Untied States, currently with 49 stores coast to coast. Their differentiation strategy has been successful (Maiellaro, 2010). Zaras strategy and work design leave rivals with less fourth dimension to figure out how to better configure and coordinate operations. As U. S. competitors attempt to follow Zaras lead, Zara continues to set the pace and increase the distance between them and the competition.Issue recognition Zara came to the United States, first in New York City in 1989. With more than ten years in the states and 49 locations Zara is making their mark in the flair industry. With the external influences impacting Zaras management vision, strategy, value creation and firm performance, how does Zara continue to create value with their differentiation strategy in the U. S. fashion market? external Influence 1 Competitive Dynamics Zara has trailn the industry standard of a six-month time frame to create and produce new clothing lines to hardly two weeks (Daniels, et al 2011).Breaking the industry standard in getting fashion to the public is the competitive advantage Zara is best don for. Zaras other effectivitys include logistics, marketing, store operations and firm infrastructure. Zara spends less than 1 percent of its r withalue on advertising (Daniels, et al 2011). Zara is dependent on word of mouth advertising from its shoppers who tend to be loyal to the brand. marketing is another key advantage Zara has over the competition, which can spend up to 3 to 4 percent of their revenue on advertising.External Influence 2 Economic Conditions Current Economic Conditions in the U. S. appear to show that it is in a disappointingly gloomy (June 2010) recovery. While the U. S. does not appear to be in the downward trend that everyone was concerned with in, growth will remain stagnant or slow. Consumer confidence appears to be at the highest level in two years (Dennis, 2010), but the unemployment rate does not fall below 9 percent (Isidore, 2010) for the next year, and it is unknown if we will ever see the unemployment rate low of 4. percent in 2007 (Isidore, 2010). The good news is that inflation does not appear to be an issue, as it remains loaded for the next three years (Isidore, 2010). The economic conditions in the United States for Zaras do not appear to be at the best point for rapid growth, although with Zaras unique way of doing business growth is possible. The economic slowdown, high unemployment, and other economic factors pointing in the wrong counselling, Zaras growth in the U. S. Market will need to be carefully monito trigger-happy. External Influence 3 Technology Standar ds and TrendsA cultural aspect of the American Shopper is her expectation of value or reasonableness. This direction is in line with Zaras aim to democratize fashion by offering the latest fashion in medium quality at low-priced prices. In the USA, the GAP has already been identified as tapping into this market. One of the ways that Zara? s business mold is differentiated from that of its competitors is the turnaround time and the store as a source of information. The store acts not only as a point of sale but also influences the design and speed of production. It is the end and first point of the business system. Zara? managers get feed sand from the customers at the point of sales and in turn these managers report the demands of customers and the sales trends to the headquarters on a daily basis. This business model augurs well in America today with the technological advancements of the Hi-tech age with computer and cell phones, 24-7 news circus and talk show now becoming the n ew norm. External Influence 4 Cultural Orientations Zaras secret, according to CEO Jose Castellano, is its reliance on communication, and the way it uses existing technology to take control of almost every aspect of design, production and distribution. This fast fashion system depends on a constant exchange of information throughout every part of Zaras supply chainfrom customers to store managers, from store managers to market specialists and designers, from designers to production staff, from buyers to subcontractors, from warehouse managers to distributors, and so on. Zara has made enormous efforts to ensure that operational procedures, performance measures, and even store and office layouts are designed to make information transfer easy.It can therefore be concluded that information management is one of internality activities for Zara to leverage its fast fashion system. This model is in direct relations to the cultural orientation of the American Shopper who likes to be fashio nable and that right after the red carpet event. External Influence 5 Customer Expectations Americans have many choices in fashion styles and price range, from boutique to large chain to discount fashion warehouses. Zara meets customer expectations with fashions superior to or different from alternatives that are available from rivals.With their grassroots marketing research performed by agents on the store floors, Zara has perfected technology to be able to incorporate customer comments into designs through wireless, handheld organizers carried around the store (Daniels et al. , 2011). On the Zara website is the following What do you think of the collection? Are these looks that you would like to liven? I love to hear your opinions every week and I always take suggestions into consideration If you have any looks youd like recreated here, let me knowBe sure to leave a comment (Rachel, 2010). This channel of customer/company interaction ensures Zara continues to possess what custo mers want in fashion. The Internet feedback will in particular serve the U. S. market as Americans are very accustomed to writing product reviews on retail web sites. Zara instills a sense of urgency in the shoppers mind because the style they see in the store today may not be there next week. This dynamic plays well in the urban Americans shopping style that has ready access to the store front windows in malls or the citys fashion districts.The average Zara customer visits the chain 17 times per year versus three to four visits per year at competitors. Anyone with the shopping style of let me look around first and then come back, will lose out on the Zara design. Exposure to current fashion trends are in every medium in the U. S. Zaras ability to deliver almost immediately on what is hot will bode well in meeting customer expectations in the U. S. market. Recommendations and Conclusion Zara has taken advantage of its core competencies competitive advantage, economic condition, t echnology standards and trends, cultural orientation, and customer expectation.This well organized firm uses logistical design in all areas of its operations. Getting high fashion clothing to the public much quicker than the competition and at a reasonable price has led the organization to the top. While this fast track clothing idea is new and still in vogue, Zara needs to constantly be looking at ways to improve their product line and business model as the competition moves in on their competitive advantage. Staying ahead of other retailers by continuing to evaluate their design, sourcing, production, logistics, marketing, store operations, and firm infrastructure is key.While Zara is spreading worldwide, they may need to adjust their distribution centers a bit, in order to keep their speed maintain their pace, particularly in the US market. As they get big the firm grows , they may not be able to keep up with demand unless they adjust their logistics chain accordingly.References 2010, November 22. http//www. modernights. com/shop/zaraclothing/zara_stores_usa/ Daniels, Radebaugh, Sullivan. (2011). International Business, Environments Operations 13th Edition. focal ratio Saddle River, New Jersey, Pearson Education, Inc. Dutta, Devangshu. (2002). retail the speed of fashion. Retrieved from http//www. 3isite. com/articles/ImagesFashion_Zara_Part_I. pdf Galaugher, John, Information Systems, A Zara Case Study Fast Fashion from Savvy Systems, accessed November 24, 2010, http//www. flatworldknowledge. com/node/41223 Gattorna, Dr. John. (2009, Jan. /Feb. ) Supply Chain government Design-The Secret Sauce of Peak Performance. Retrieved from http//www. slideshare. net/ The Supply chainniche/supply-chain-organisation-design-the-secret-sauce-of-peak Jacobe, Dennis, November 2010, U. S. Economic Confidence Improves to Match 2010 High,, Gallup, accessed November 24, 2010, http//www. gallup. com/poll/144344/economic-confidence-improves-match-2010-high. aspx June 2010, Current Economic Conditions, Econbrowser, Accessed November 24, 2010 http//www. econbrowser. com/archives/2010/06/current_economi_4. html Lopez, Carmen, Fan, Ying, Internationalisation of Spanish Fashion Brand Zara , Brunel Business School Brunel University Uxbridge UB8 3PH England Maiellaro, Bridget. (2010, January 5). Zara Opens Two Chicago Stores. Retrieved from http//www. chicagomag. om/Radar/Sales-Check/January-2010/Zara-Opens-Two-Chicago-Stores/ Rachel-Northeastern. (2010, May 10). Runway for Under $25 Zara Spring 2010. Retrieved from http//www. collegefashion. net/fashion-tips/runway-for-under-25-zara-may-2010/ Towers, Steve. (2010). Zen and the craft of Process Management. http//www. towers associates. com/Towers_Associates_Zen_And_the_Art_of_Process_Management. Html Zaras Business Model, Information and Communication Technologies, and Competitive Analysis. 123HelpMe. com. 26 Nov 2010 http//www. 123HelpMe. com/view. asp? id=97642
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